Introduction

This privacy policy explains how Alliance for Community Development (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website at www.alliancecd.org or interact with us via SMS text messages.

What information do we collect?

We collect the following information from you when you visit our website:

– IP address

– Browser type and version

– Operating system

– Pages visited

– Date and time of visit

We collect the following information from you when you opt in to receive SMS messages from us:

– Mobile phone number

– Date and time of opt-in

– Method of opt-in (web form checkbox, text-to-join keyword, or verbal consent)

– Name of the staff member who collected consent (for verbal opt-in)

How do we use your information?

We use the information we collect from you to:

– Improve our website and provide you with a better user experience

– Analyze website traffic and trends

– Send you SMS messages about Alliance for Community Development events, workshops, and program opportunities that you have opted in to receive

SMS message frequency: up to 4 messages per month. Message and data rates may apply.

How do we share your information?

We do not share your personal information with any third parties for their independent marketing or promotional purposes.

We may share your information with trusted third-party service providers who help us deliver our services, including our SMS messaging provider (TXTImpact). These providers are contractually required to protect your information and use it only for the services they provide to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver our messaging services.

SMS opt-in and opt-out

By opting in to receive SMS messages from Alliance for Community Development — whether through a web form checkbox, a text-to-join keyword, or verbal consent — you provide explicit consent to receive SMS messages about our events, workshops, and program opportunities.

You can opt out at any time by replying STOP to any message we send you. We will send a one-time confirmation of your opt-out. You can reply HELP at any time for assistance. For questions, contact us at info@alliancecd.org or 510-319-9702.

Carriers are not liable for delayed or undelivered messages.

Cookies

We use cookies on our website to improve your user experience. Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies allow us to track your browsing activity on our website and to remember your preferences.

You can disable cookies in your browser settings, but this may prevent you from using some of the features on our website.

Data retention

We retain your personal information, including SMS opt-in records, only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and maintain required records of consent. SMS opt-in records are retained for a minimum of four years from the date of opt-in to satisfy carrier audit requirements.

Changes to this privacy policy

We may update this privacy policy from time to time. If we make any changes, we will post the updated privacy policy on our website.